What this work looks like done right
A heat pump is an air conditioner that can run backwards, and that extra ability brings extra failure points: the reversing valve, the defrost board, the outdoor sensor that decides when to switch. Plenty of Florida techs treat heat pumps like straight AC and misdiagnose exactly those parts. Twenty years of this work means the whole machine gets read, not just half of it.
The common calls are a system stuck in cooling when a cold snap hits, lukewarm air in heating mode, an outdoor unit iced into a block, or breakers tripping when the strips kick in. Each has a short list of real causes, and measurement sorts them fast.
As always: the failed part gets shown to you, the price comes before the work, and you get an honest read on whether a repair makes sense at the system’s age. Emergency no-heat and no-cool calls get the 24/7 phone.
- Reversing valve and defrost faults diagnosed
- Stuck-mode and wrong-temperature calls
- Iced outdoor units traced to the real cause
- Backup heat strip and breaker problems
- All major heat pump brands repaired
- 24/7 phone when the house has no heat or cool
Three steps, no surprises
Tell us both symptoms
What it does in cooling and in heating narrows the fault fast.
Measure, then price
Pressures, temperatures and electrical readings find it. You approve before work starts.
Prove both modes
No heat pump repair is done until heating and cooling both check out.
Related work we handle
Want to see the work before you call? The gallery has photos from real jobs, and the reviews page has customers describing how those jobs went. Everything we do is listed on the services page, residential and commercial, all backed by the same guarantee and a phone that is answered day and night.
Get a Straight PriceWhy this work is different in Florida
Equipment does not age the same way everywhere. Here an air conditioner works close to year-round in humid air and takes a beating every storm season, so the gap between a cared-for system and a neglected one is enormous. The cared-for one can run a dozen years or more. The neglected one starts asking for expensive parts years early, usually one at a time, until the owner is weighing a repair bill against a replacement in the middle of July. Regular service will not make a system last forever. What it does is let you plan the replacement on your own schedule instead of the weather’s.
How pricing works
Plenty of customers learn how pricing works here the same way: Brian points them to the less expensive repair or unit because it made more sense for their situation, and their reviews say so in plain words. If a repair buys you several good years, you hear that before anyone mentions a new system. If replacement is the smarter money, you get two or three options with the operating cost differences laid out, and you pick. Whichever way it goes, the number comes before the work starts, and nothing gets added after you agree to it.
The owner-run difference
Owner-run means something specific here. The person who answers the midnight call, quotes the price and stands behind the guarantee is the same person whose name is on the truck. There is no call center reading a script, no commissioned closer arriving after the technician softens you up, and no corporate playbook that treats a repair visit as a sales lead. Twenty years of hands-on work set the standard; four years of running the company on referrals have proven it pays.
Brands, parts and honest recommendations
Being a Rheem and Trane partner brings factory support and quick access to their units and parts. It does not decide what goes in your house. If the system you already own is a Goodman or a Lennox with good years left, the advice is to repair it. If a modest unit fits the load better than a premium one, that is the one you hear about first. Customers have written that they were sold the less expensive option because it made more sense for them. That is how an equipment relationship ought to work.
Before the truck arrives
A few minutes of homework before the visit pays off. Look at the thermostat: confirm it is set to cool, the setting sits below room temperature, and the screen is not blank from dead batteries. Glance at the outdoor unit to see whether the fan is spinning. Mention any recent storm or power blink when you call, since that narrows the list fast. If water is pooling near the indoor unit, put a towel down and tell us. Small details like these often point straight at the problem before the truck pulls in.
Questions we hear about this
Straight answers about heat pump repair from the crew that does it every week. If your question is not here, call 561-339-5729 for a direct answer, day or night.
Why is my heat pump blowing cool air in heat mode?
Could be defrost cycling, a failed reversing valve, low refrigerant, or a thermostat staging problem. Heat pump supply air also runs cooler than furnace air by design, so sometimes the answer is that nothing is wrong. Measurement settles it.
Why is the outdoor unit covered in ice?
Light frost in winter is normal and defrost clears it. A solid block of ice, in any season, means a real problem: airflow, refrigerant or a dead defrost cycle. Shut it off and call before the compressor pays the price.
Why do my breakers trip when heat kicks on?
Often the backup strips pulling hard through a weak breaker or loose lug, sometimes a failing strip element or a short. Electrical faults like this deserve same-visit attention, and they get it.
Is the reversing valve worth replacing?
On a younger system, usually yes. On an old unit it is a big repair that invites the replacement conversation, and you will get both numbers side by side without a push.
Do you repair heat pumps you did not install?
Every week. Brand does not matter, installer does not matter. The diagnosis tells us what it needs, and you decide from there.
Ready when you are
Heat Pump Repair handled by an owner-run crew that answers its phone. Okeechobee to the coast, 24 hours a day.
Schedule a Visit